ITSMValue Model™​​

Service Delivery Value Assessment

Why - ​Consistent research shows IT Service Professionals, more than ever, need to demonstrate they are delivering value to the business.

What - Our Service Value Assessment can help with this challenge, by quickly identifying opportunities in service capability. Working closely with clients, we formulate a plan for IT to engage with the business, deliver against business objectives and move up the value chain.

How  - Three days on-site with you, your team and key business stakeholders. We set out to understand your business and it’s requirements, and then map your IT team against the ITSMValue Model™ across six  key competency areas:


The Process

The Cost


​Plus VAT & Expenses

(contact us if you just need a day or two, we're always keen to help)

For More information or to book your Value Assessment call or email:

Key Components Assessed

What can Be Reviewed

The Outcome

Comprehensive presentation on the findings, an explanation of the ITSMValue Model™ and an action plan with ideas for improvements:

• Report tailored to your business requirements & delivery capability

• Comparisons to industry best practice

• Quick wins, tactical and strategic improvements against your objectives

• High level short, medium & long term CSI plan

• Optional ongoing support and guidance here.