Service Delivery Value Assessment
Why - Consistent research shows IT Service Professionals, more than ever, need to demonstrate they are delivering value to the business.
What - Our Service Value Assessment can help with this challenge, by quickly identifying opportunities in service capability. Working closely with clients, we formulate a plan for IT to engage with the business, deliver against business objectives and move up the value chain.
How - Three days on-site with you, your team and key business stakeholders. We set out to understand your business and it’s requirements, and then map your IT team against the ITSMValue Model™ across six key competency areas:
Plus VAT & Expenses
(contact us if you just need a day or two, we're always keen to help)
For More information or to book your Value Assessment call or email:
Key Components Assessed
What can Be Reviewed
Comprehensive presentation on the findings, an explanation of the ITSMValue Model™ and an action plan with ideas for improvements:
• Report tailored to your business requirements & delivery capability
• Comparisons to industry best practice
• Quick wins, tactical and strategic improvements against your objectives
• High level short, medium & long term CSI plan
• Optional ongoing support and guidance here.
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Copyright ITSMValue All Rights Reserved © 2017 ITSM Value™ is a trademark, All online training courses are provided by ITSM Zone an accredited training organisation. ITIL® and PRINCE2® are registered trade marks of AXELOS Ltd, used under permission of AXELOS Limited. All rights reserved. OBASHI® is a registered trademark in the United Kingdom and other countries COBIT® is a trademark of ISACA® registered in the United States and other countries. The International Organization for Standardization (ISO) is a non-governmental organization which is a network of the national standards institutes of 156 countries. ISO is the owner of the ISO/IEC 20000 standard. RESILIA™ is a trade mark of AXELOS Ltd, used under permission of AXELOS Limited. All rights reserved. BRMP® is a Registered Trade Mark of Business Relationship Management Institute. DevOps Foundation® is a registered trade mark of the DevOps Institute. Courses are delivered in affiliation with ITSM Zone. 2017